Global experience in the Martech & AI services industry managing multiple Martech & AI programs/projects in various roles like Client Relationship manager, Delivery manager, Consultant and Program manager.
- As a seasoned client facing Leader, responsible for handling strategic relationship with customers leveraging strong experience in Opportunity identification, Negotiation, Pre-sales and capability presentation, Governance, Account planning, Relationship Management and Domain expertise.
- Significant experience in Retail, Banking, e-commerce, emerging Business accelerators like Social, Mobility, Analytics and Cloud service lines and helped clients in business transformation through IT effectiveness and innovation.
- Strong strategic, technological and operational leadership capabilities and proven ability to work and lead a large team.
- Exposure in creating Business development plans and Go-To Market strategies for APAC markets.
- Extensive experience in managing people, revenue, and software projects. Managed multiple engagements, projects objectively with focus on delivery, P&L, Employee and Customer satisfaction index.
- Working experience with diverse teams from India, USA, South Africa & Australia
Specialties: Client Relationship Management, Strategic Planning, General Management, Operations, Account Management, Delivery Management, Resource Management, Vendor Management, Systems Engineering and Architecture, QA Management, Social, Mobility and Cloud.
India
Australia
New Zealand
Singapore