Global experience in the Martech & AI services industry managing multiple Martech & AI programs/projects in various roles like Client Relationship manager, Delivery manager, Consultant and Program manager.
- As a seasoned client facing Leader, responsible for handling strategic relationship with customers leveraging strong experience in Opportunity identification, Negotiation, Pre-sales and capability presentation, Governance, Account planning, Relationship Management and Domain expertise.
- Significant experience in Retail, Banking, e-commerce, emerging Business accelerators like Social, Mobility, Analytics and Cloud service lines and helped clients in business transformation through IT effectiveness and innovation.
- Strong strategic, technological and operational leadership capabilities and proven ability to work and lead a large team.
- Exposure in creating Business development plans and Go-To Market strategies for APAC markets.
- Extensive experience in managing people, revenue, and software projects. Managed multiple engagements, projects objectively with focus on delivery, P&L, Employee and Customer satisfaction index.
- Working experience with diverse teams from India, USA, South Africa & Australia
Specialties: Client Relationship Management, Strategic Planning, General Management, Operations, Account Management, Delivery Management, Resource Management, Vendor Management, Systems Engineering and Architecture, QA Management, Social, Mobility and Cloud.